Your Privacy, Protected
We're transparent about how we use your phone number and SMS messages during your stay at Vitamin Sea Properties.
Information We Collect
When you book with us through Airbnb, Vrbo, or other platforms, you share your mobile phone number as part of the reservation process. We collect your name, email address, phone number, check-in and check-out dates, property address, and any messages you send us via SMS. This information helps us confirm your booking, send you check-in instructions and access codes, and provide support during your stay.
What We Send Via SMS
Stay-related messages only. No marketing unless you opt in separately.
Booking confirmations
Check-in instructions and access codes
Welcome and onboarding information
How We Use Your Phone Number
By providing your phone number at booking, you consent to receive SMS messages from us related to your stay. This consent is obtained through our listing description or booking message and serves as the legal basis for all transactional communications. Your consent is specific to this program and cannot be transferred to other messaging services. Message frequency varies depending on your reservation, and standard message and data rates may apply based on your mobile carrier's plan. You can opt out at any time by replying STOP to any message, though doing so may cause you to miss critical updates about check-in instructions, access codes, or urgent property information that could affect your stay.
By providing your phone number at booking, you consent to receive SMS messages from us related to your stay. This consent is obtained through our listing description or booking message and serves as the legal basis for all transactional communications. Your consent is specific to this program and cannot be transferred to other messaging services. Message frequency varies depending on your reservation, and standard message and data rates may apply based on your mobile carrier's plan. You can opt out at any time by replying STOP to any message, though doing so may cause you to miss critical updates about check-in instructions, access codes, or urgent property information that could affect your stay.
How We Protect Your Information
Three commitments that keep your data safe and your choices respected.
Data Sharing and Retention
We do not sell, rent, or share your mobile phone number or SMS-related data with any third parties for marketing purposes. Information is shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. SMS logs are retained for internal record-keeping and support purposes for a limited time, after which they are securely deleted unless required by law or contractual obligations.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure. Your information is handled with care and protected to the best of our ability.
Your Choices
You may opt out of SMS communications at any time by replying STOP. You may contact us to request access, correction, or deletion of your information where permitted by law. Your privacy preferences are always in your control.
Data Sharing and Retention
We do not sell, rent, or share your mobile phone number or SMS-related data with any third parties for marketing purposes. Information is shared only with service providers acting on our behalf for operational purposes such as customer support or messaging delivery. SMS logs are retained for internal record-keeping and support purposes for a limited time, after which they are securely deleted unless required by law or contractual obligations.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse. However, no system can be guaranteed 100% secure. Your information is handled with care and protected to the best of our ability.
Your Choices
You may opt out of SMS communications at any time by replying STOP. You may contact us to request access, correction, or deletion of your information where permitted by law. Your privacy preferences are always in your control.
We Keep You Informed
Carriers are not liable for delayed or undelivered messages, so we recommend keeping your phone accessible during your stay. We may update this SMS Privacy Policy from time to time—when we do, we'll update the effective date at the top of this policy and notify you through an updated listing description or direct message.